Application Maintenance and Support
Keeping your applications future-ready and business-critical, 24/7
Talk to our ExpertsFuture-Proofing your Applications with Continuous Support
Outdated or low-performing apps can cause security vulnerabilities, system downtime, and rising operational costs. To remain competitive, Enterprises today require robust and scalable applications that meet their evolving digital business needs. Tx’s application maintenance and support services help you ensure your apps have relevant functionality and flawless performance.
We help enterprises minimize downtime issues, improve app performance, and provide ongoing support to stay ahead in today’s business landscape. Our offerings cover continuous application maintenance and support for the successful evolution of your business applications.
Get a Consultation
Speak directly with a Digital Engineering Director.
Identify App Maintenance and Support opportunities and build a roadmap for success.
Get solutions tailored to your unique development challenges.
Challenges
Incomplete or outdated documentation putting off problem-solving ability. - Unable to keep up with users' app performance and response time expectations.
- Inefficient incident management threatens app stability and frustrates end users.
- App security challenges expose financial and legal risks.
- Lack of strategy to incorporate new technologies and updates.
Incomplete or outdated documentation putting off problem-solving ability. 
Unable to keep up with users' app performance and response time expectations. Solutions
- Establishing a documentation process to ensure operations and configuration changes are aligned.
- Leveraging metrics and analytics by refactoring apps, upgrading to latest software versions, and re-architecting, etc.
- Using IT service management tools to keep track of incidents and monitor app health at all times.
- Adopting a multi-layered approach, authentication and authorization mechanism to reduce security risks.
- Aligning technology roadmap with business objectives to identify modernization needs.
Our App Maintenance and Support Services
Application Performance
We conduct continuous app performance analysis and monitoring to identify potential issues and run a remediation process.
Troubleshooting
We troubleshoot your app-related problems, breakdowns, and bugs to minimize their impact on user experience.
Changelog Management
We help you manage continuous app changes like updates, configuration modifications, and new feature implementation.
Application Security and Compliance
We assist you in identifying and mitigating compliance and security risks by leveraging, in-house accelerator (Tx-Secure).
Reporting and Documentation Management
We help you maintain documentation, report known issues, and provide their resolutions for app users.
App Monitoring Service
We evaluate your app’s end-user experience by monitoring server, app crashes, security reviews, code repository, and user feedback.
Business Benefits Delivered
Cost Reduction and Better ROI
Minimized unplanned expenses and aligned maintenance processes to achieve better investment returns.
-
Performance Optimization
Ensured peak app performance with frequent updates and issue resolution.
-
Operational Scalability
Scaled software application capabilities to adapt to dynamic workloads.
-
Increased Predictability
Ensured resource availability at all times to handle performance and quality issues.
Why Do Leading Brands Enterprises Trust TxMinds?
-
On-Demand Pool of Experienced Resources
Our team of experts understands your unique app build and offers ongoing support during peak demand to ensure continuity and performance.
-
AI, ML, and NLP Integration
We integrate new generation technologies like AI, ML, and NLP technologies to help you predict issues, automate tasks, and improve your app support strategy.
-
Multi-Platform and Cloud Expertise
Our approach ensures your apps remain secure, scalable, and reliable on legacy and modern cloud infrastructure.
-
Custom Engagement Models
We offer customer support models that align with your business goals of a solution-first approach, SLA-driven delivery, strategic app growth and provide support in various formats (L1, L2 & L3).